Rocco Neglia joined Heartland in December 2018 as Vice President of Claims, and currently also oversees Loss Prevention. He has over 35 years of experience in the property & casualty insurance industry, where he has held several management positions. Throughout his career, he has provided strategic, technical and tactical leadership to ensure the functional integrity of the Claims operation, including policies, processes, and customer service. Rocco is active in the insurance industry and has served on various Insurance Bureau of Canada committees. He has also served as Chair of the Conestoga Chapter of the Insurance Institute of Ontario, and Governor of the Insurance Institute of Canada. Rocco has also contributed his extensive Claims knowledge and insight to such publications as Canadian Underwriter, Claims Canada and MSA Research. Rocco holds a BA, Hons., CIP designation, and a Master of Laws (LL.M) degree.